When acquisitions brought growth but also fragmentation, this organization turned challenge into opportunity. By creating a Regional PMO, leaders unified governance, introduced shared tools, and engaged employees through structured change management. The result was a shift from inconsistent service delivery to a reliable system of transformation capable of sustaining long-term growth.
A mid-sized service provider discovered that scaling nationally required more than sales growth. It demanded stronger systems, governance, and cultural alignment. By transforming its operating model, the company built the capabilities to expand with confidence and consistency.
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